Products
Business Excellence Suite
The Business Excellence Suite (BES) empowers organizations of all sizes to achieve their goals through a comprehensive set of integrated modules designed to enhance efficiency and drive results. Whether you aim to optimize project management, foster innovation, improve service delivery, or conduct seamless audits, BES offers a strategic framework that simplifies your journey to excellence and enables your organization to make data-driven decisions, optimize performance, and unlock actionable insights using advanced AI features.
Blackstone eIT Learning Management System
Blackstone elT’s LMS is a unique system dedicated to helping users learn, browse courses, and view various forms of content like video, audio, images and test. Get learners tested, evaluated and certified. This LMS also includes a dashboard for analytics and easy decision-making.
Omnichannel AI-powered customer interactions
Transform customer interactions with our AI-powered 3-in-1 customer interaction solution. Omnichannel is an AI-Powered Chatbot, Admin Console, and an NPS Analysis tool that provides instant responses to customers through voice and text and integrates with other applications to streamline customer journeys
Ai virtual agent
Specially designed to understand natural speech (including dialect) & perform real-time translation
Admin console
Centralized dashboard that allows managers to oversee, configure, and monitor all channels
NPS Analytics
ANPS (Net Promoter Score) Analytics measure customer loyalty and satisfaction across all touchpoints
Customer care solution
86% of buyers are willing to pay more for a great customer experience!
Blackstone eIT eMart
Empowering both B2B and B2C businesses, our all-in-one e-commerce platform fuels growth with customizable stores, seamless management, and global customer engagement. Designed for scalability and success in today’s competitive market.
Multi-Store Management
Operates multiple stores, each with its own catalog and pricing
B2B RFQ System
Allow B2B customers to submit requests for quotes (RFQs) and negotiate pricing
Analytics Dashboards
Gain insights into sales performance, customer behavior, and store metrics
Marketing Tools
Use collections, banners, and swim lanes to promote products
Language Settings
Multi language support, culturally relevant design elements
Payment Settings
ntegration with local payment gateways and global payment gateways like Paypal
E-Invoicing
Transform your invoicing with our advanced e-invoicing platform – designed for security, efficiency, and compliance. Seamlessly issue, receive, process, and securely store invoices in a fully digital environment. Our solution not only streamlines your entire invoicing journey but also ensures robust data protection, real-time access, and comprehensive audit trails.
Digital Processing
Fully automated invoice issuance, receipt, and storage for streamlined workflows.
Regulatory Compliance
Ensures adherence to country-specific rules and standards, avoiding penalties.
Data Security
Protects sensitive financial information with robust security measures.
Accurate Data
Maintains precise, error-free invoicing for reliable financial reporting.
Emotional Scanner
Emotion & Demographics Scanner
EmoScan analyzes facial features to accurately determine age, gender, ethnicity, and emotional state, providing deep demographic and emotional insights instantly.
Faces Detection & Recognition
Ability to detect faces in images and videos and tag recognized identities.
Known Figure Identification
Instant identification of known and public figures.
Optical Character Recognition
Ability to identify text displayed in videos and images.
Object Recognition
Identification of objects in images and videos.
Blackstone eIT Archiving System
Blackstone eIT’s multimedia management system is a secure, scalable, and compliant data archival system with AI-powered search and automated retention policies. It enables easy access, management, and sharing of rich media across any device, combining automatic classification, efficient storage, and rapid, accurate search—all supported by AI-driven indexing and metadata tagging.
Secure Scalability
Ensures data is protected and can grow with your needs
Intelligent Search
Quickly locates content using AI-driven indexing and metadata
Automated Policies
Simplifies retention and classification via automation
Anywhere Access
Manages and shares media seamlessly across all devices
Carbon Management Platform (CMP) – Carbon971
Our state-of-the-art Carbon Management Platform utilizes advanced analytics, AI, and machine learning to deliver real-time carbon footprint insights. Carbon971 offers a wide range of services, including carbon accounting, offset project development, carbon credit trading, and regulatory compliance consulting.
Carbon Accounting
Tracks and measures your organization’s emissions for accurate reporting and analysis.
Actionable Insights
Delivers actionable data on carbon emissions to enable prompt, informed decisions.
Reporting & Compliance
Ensures adherence to regulations with comprehensive, ready-to-submit reports.
Engagement Tools
Facilitates stakeholder involvement and promotes sustainability initiatives.
Dashboard & Analytics
Provides intuitive visualizations and deep analysis for strategic carbon management.