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Accelerating Digital Transformation Through AI

Blackstone eIT is an SI and ISV leader providing innovative customized technology solutions to help our customers become digital-first, data-informed, and AI-enabled companies.

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We helped more than 1000 customers across many industries accelerate their digital transformation

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Click here to see some of our customers we’ve helped accelerate their digital journey

Blackstone eIT By Numbers

1300+

Professionals

15+

Tech Partners

120+

Mega Projects

10+

Global Offices

50+

Government Clients

1000+

Commercial Clients

What do We Do

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Products

  • Business Excellence Suite
  • Learning Management System
  • E-invoicing
  • eMart
  • Carbon Management Platform (CMP)
  • Archiving System
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Services

  • Consultancy
  • Outsourcing
  • Managed Services
  • Custom Development
  • UI/UX Design
  • Quality & Excellence
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Capabilities

  • Digital Transformation (Cloud/On-Prem)
  • AI
  • Big Data
  • Meta verse
  • Blockchain
  • Robotics Process Automation

Success Stories

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Powering Nova’s e-commerce with smart automation & real-time insights

Powering Nova’s e-commerce with smart automation & real-time insights

BlackStone eIT modernized Nova’s e-commerce with an automated order system, real-time tracking, and data-driven insights—boosting efficiency and customer engagement.​

Powering Nova’s e-commerce with smart automation & real-time insights

Challenge

Nova company faced the following challenges:​ Had a manual order management system., Late order deliveries, Inaccurate financial data, and Limited customer interaction.

Solution

BlackStone eIT successfully implemented:​ An automated order management system to streamline the delivery process, real-time tracking and GPS integration to optimize delivery routes, digital billing and invoicing system with improved accuracy, and mobile application solution to drive customer engagement and feedback.​

Results

30% reduction in delivery time​, 20% operational costs decrease, and 40% increase in customer engagement.​

AI-Powered Efficiency for Dassault’s Internal Operations.

AI-Powered Efficiency for Dassault’s Internal Operations.

BlackStone eIT transformed Dassault’s internal processes with a tailored AI virtual agent​.

AI-Powered Efficiency for Dassault’s Internal Operations.

Challenge

Dassault Europe faced the following challenges:​ Inefficient internal communication and slow response times for employee queries, bottlenecks in information retrieval affecting productivity, and high administrative costs due to manual processes.​ Limited 24/7 support for employees across departments.

Solution

BlackStone eIT successfully:​Designed and deployed a custom AI virtual agent to assist with employee processes, enabled 24/7 intelligent assistance for procurement, HR, and project updates, and provided real-time insights, policy guidance, and task automation.​

Results

25% decrease in internal service response times, 23% increased employee satisfaction based on surveys, and €320K in cost savings within the first six months.​

AI-Driven Optimization for Boehringer Ingelheim’s Operations.

AI-Driven Optimization for Boehringer Ingelheim’s Operations.

BlackStone eIT optimized Boehringer Ingelheim’s operations with AI-driven support, automation, and managed services.​

AI-Driven Optimization for Boehringer Ingelheim’s Operations.

Challenge

Boehringer faced the following challenges:​ Dealing with outdated legacy systems, managing fragmented processes that hinder communication, and overcoming “digital fatigue” among staff due to inefficient technology.

Solution

BlackStone eIT successfully:​ Provided ongoing managed services for Boehringer’s digital infrastructure and custom applications, deployed an AI-powered virtual agent to automate internal workflows across departments, and solved “digital fatigue” by creating a seamless user experience, boosting productivity.

Results

40% reduction in internal support ticket resolution time., 40% cut in clinical documentation time by using automated dictation, 45% reduction in manual HR & IT inquiries time., and €450K annual operational cost savings.​

BlackStone’s AI Boosts NHS Efficiency.

BlackStone’s AI Boosts NHS Efficiency.

How Blackstone’s computer vision improved hospital flow, reduced wait times, and saved over £1M annually for NHS trusts.​

BlackStone’s AI Boosts NHS Efficiency.

Challenge

NHS had difficulties monitoring: Patient flow​, emergency cases​, and staffing.

Solution

BlackStone eIT successfully partnered with NHS UK and implemented advanced computer vision that:​ Analyzed traffic flow, monitored patient movements, detected bottlenecks in emergency departments, supported overall security and predictive staffing.

Results

18% less patient waiting times in the ER, 12% quicker patient discharges due to better flow, 22% faster response to security incidents, and £1.1 million saved each year from reducing operational inefficiencies.

Our Technology Partners

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Cloud Service Provider Partners

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Accelerate your Digital Transformation journey with us today!

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With presence in four continents, we provide local knowledge with global experience

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