Face recognition for Over the last ten years, face recognition systems have become an important fact of life in the field of biometric analysis. These systems are comparable with digital fingerprint and iris recognition systems, which people use today to make online payments or gain access to their mobile devices.
Blackstone Face technology identifies the distinctive or photometric features of the human face, using an algorithm that examines the size and shape of the eyes, the proportions of the nose and the thickness of the cheek and jawbones, and uses this information to recognize individual people in a video or photograph. An emerging trend in this software family is 3D facial recognition, which provides an even more accurate analysis and reduces the margin of error to a minimum.
The integration of the digital world with Contact Center services is hugely beneficial to the activities of Transcom and its customers. It makes it possible, for example, to drastically reduce the time required for initial customer authentication and the length of calls in general (10% less according to Deloitte). In addition, during calls, face recognition software can interpret the customer’s facial expressions, increasing the quality and value of feedback and providing support for the customer’s Net Promoter Score assessment. Finally, video chat systems with face recognition are also an excellent sales tool. According to reports from Citrix, the increase in sales is about 34%..
HR Attendance Tracking
Event Checkin/Registration System.
Airline /Airport Auto Check-In
Access Control System
Robotics Facial Recognition
Robotics Emotional Scanner
Take a closer look at the Blackstone eIT solutions
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